All athletes that requested a refund and/or registration credit through the COVID-19 Survey prior to June 14, 2020 have now had their refund and/or registration credit issued. Those requesting refunds or registration credits on or after June 14, 2020 will have their requests processed at a later time.
Registration credits are valid for the 2021 summer season. If you selected to recevie a registration credit, you should have received an email with the promo code and how much it is worth. We recommend you save that email or write down your promo code for your reference. We also have these on file so you can contact us prior to registering next year if you forget or lose your promo code. Just remember to use your promo code instead of paying next year! (And be sure to register early so you don't have to pay the late registration fee).
If you requested a refund (or paid a late fee and requested a registration credit), your refund has been issued minus credit card processing fees. It can take 5-10+ days to appear on your statement. Contact your bank or credit card company if you don't see the refund in two weeks. You can also contact us, but we are limited in what we can do since we already issued the refund and it is now being processed by your credit/debit card company.
If you have any questions, feel free to contact us.